Your permanent jewelry is crafted using high-quality 14K Gold Filled, .925 Sterling Silver, and PVD Stainless Steel, chosen for their beauty, durability, and suitability for everyday wear. Each metal has its own unique characteristics and care needs. Understanding how to properly wear, clean, and care for your jewelry will help preserve its appearance and keep your Covenant looking its best.

Everyday Care

Your permanent jewelry is designed to be worn during everyday activities, including showering and washing your hands. However, frequent or prolonged exposure to chlorine, hot tubs, saltwater, harsh cleaning chemicals, and similar substances may affect the appearance or finish of your jewelry over time.

Lotions, sunscreen, perfume, makeup, sweat, natural skin oils, and other everyday products can also build up on your jewelry. Because metals can interact differently with individual body chemistry, some people may occasionally notice temporary discoloration on the jewelry or skin. This does not necessarily mean your jewelry is defective or that the metal is not genuine.

After swimming, soaking in a hot tub, or exposure to chemicals, rinse your jewelry with fresh water and dry it thoroughly with a soft cloth. Regular gentle cleaning will also help remove buildup and maintain its appearance.

Know Your Metal

14K Gold Filled

Gold-filled jewelry contains a substantial layer of real 14K gold permanently bonded to a base metal. This construction gives you the beauty and warmth of real gold with greater durability than traditional gold-plated jewelry, at a more accessible price point.

Because the gold layer is mechanically bonded rather than simply applied as a thin surface plating, Gold-Filled jewelry is well suited for frequent, everyday wear and is a beautiful choice for those wanting a premium gold option.

Although durable, Gold-Filled jewelry still benefits from proper care. Gentle cleaning and mindful wear will help maintain its appearance over time.

.925 Sterling Silver

Sterling silver is a genuine precious metal made of 92.5% pure silver and 7.5% other metals, which provide added strength and durability. This combination gives .925 Sterling Silver its signature bright, timeless appearance while making it more practical for everyday jewelry than pure silver.

Sterling silver naturally tarnishes over time as it reacts with elements in the environment. Tarnish is completely normal and does not mean your jewelry is damaged or of poor quality. In fact, tarnishing is a natural characteristic of genuine sterling silver and can typically be removed.

Sterling silver can usually be restored to its beautiful shine with gentle cleaning and a polishing cloth specifically designed for sterling silver. This ability to refresh and polish the surface makes it a timeless choice that can continue looking beautiful with proper care.

PVD Stainless Steel

PVD (Physical Vapor Deposition) Stainless Steel is created through a specialized process in which a thin decorative coating is deposited and bonded to the surface of durable stainless steel. Unlike traditional plating methods, the PVD process creates a highly adherent finish designed to withstand everyday wear.

The result is a beautiful, affordable, and low-maintenance jewelry option with excellent resistance to water, tarnishing, and corrosion. This makes PVD Stainless Steel an especially great choice for anyone who wants the look of gold, rose gold, or silver with the durability of stainless steel that's budget friendly.

Like any finished jewelry, its appearance can naturally evolve with long-term wear. Gentle cleaning and avoiding aggressive polishing will help preserve the finish and keep your piece looking its best.

Cleaning Your Jewelry

For routine cleaning, use a small amount of mild dish soap, such as Dawn, with lukewarm water. Gently clean your jewelry using your fingers, a soft cloth, or a very soft toothbrush to remove oils and buildup. Rinse thoroughly with clean water and pat dry completely. There is no need to soak your jewelry; a quick, gentle cleaning is typically all that is needed for routine care. Avoid bleach, household cleaners, abrasive products, and other harsh chemicals.

Your Complimentary Jewelry Cleaner 🤍

Your Covenant Collective aftercare bag includes a complimentary jewelry cleaning solution to help you care for your new piece at home.

The eco-friendly formula contains natural, plant-based cleaning agents with no harsh chemicals, ammonia, acid, or alcohol. It is designed to clean, shine, polish, and protect while drying quickly without leaving residue.

Apply a small amount from your glass dropper directly to your jewelry or onto a soft cloth. Gently wipe away oils and everyday buildup, then allow your piece to dry completely.

A little goes a long way!

Charms & Stones

Your chain and any charms or stones added to it may have different care requirements. Gemstones, pearls, crystals, enamel, specialty finishes, and decorative charms can be more sensitive to water, chemicals, and certain jewelry cleaners than the chain itself.

When in doubt, mild soap and water is the safest everyday cleaning option. Only use a jewelry cleaner on charms or stones when you know the cleaner is appropriate for that specific material.

If you're unsure how to care for a particular charm or stone purchased from Covenant Collective Jewelry, please ask us and we'll be happy to help.

Permanent Doesn't Mean Indestructible

Permanent jewelry is designed for everyday wear, but it should be able to break if it becomes caught or pulled with enough force. This is an important safety feature—not a defect in the jewelry.

Be mindful of anything that could snag delicate jewelry, including loofahs, clothing, blankets, bags, and gym equipment. Avoid intentionally pulling, twisting, or stretching your chain.

If your jewelry does snag, do not continue pulling on it. Check the chain and welded jump ring for stretching or damage before wearing it again. If you're unsure whether your piece is safe to wear, contact Covenant Collective Jewelry and we'll be happy to inspect it.

Removal & Rewelds

Medical Procedures & MRIs

Always follow the instructions provided by your medical professional or facility regarding jewelry.

If you are required to remove your permanent jewelry for an MRI, surgery, or other medical procedure, locate the small jump ring, which is the ring connecting the two ends of your chain. Whenever possible, carefully cut **only the jump ring—not the chain itself—**using nail clippers, small jewelry cutters, or sturdy household scissors.

Please keep your chain! Store it somewhere safe and bring it with you when you're ready to have it reconnected.

Medical rewelds are always complimentary. Bring your original chain to a Covenant Collective Jewelry appointment or participating pop-up event, and we will reconnect it for you at no charge.

TSA & Airport Security

Permanent jewelry generally does not need to be removed for standard TSA airport security screenings. Small, delicate jewelry pieces typically contain very little metal and may pass through screening without issue; however, different metals and jewelry styles may interact differently with security screening equipment.

Stainless steel pieces may be more likely to be detected than some of our finer Gold-Filled or Sterling Silver pieces, particularly with larger or heavier styles, but no specific metal can be guaranteed not to trigger screening.

Security procedures and equipment can vary, so always follow any instructions provided by TSA or airport security personnel. If removal is requested, cut the jump ring rather than the chain whenever possible so your piece can be rewelded later.

Our Weld Guarantee

We stand behind the quality of our craft. If your jewelry separates at the welded jump ring within 30 days of your original appointment, bring your original chain back to us and we will reweld it at no charge. After the 30-day complimentary period, standard rewelds are $15.

The complimentary weld guarantee applies specifically to separation at the welded jump ring. Damage to the chain itself, including stretching, snagging, breakage elsewhere on the chain, improper care, or loss, is not covered by the guarantee. If your chain is damaged but can be repaired, we'll be happy to evaluate it and discuss any available repair options or associated costs before proceeding.

Please refer to your signed waiver for complete guarantee, repair, and replacement terms.

All Sales Are Final

Because permanent jewelry is custom fitted, measured, cut, and welded specifically for you, all chain and charm sales are final once your jewelry has been cut or welded.

Custom jewelry cannot be returned or exchanged for cash or store credit. Before your chain is cut, you will have the opportunity to review and approve your chain selection, placement, and fit.